.helpdesk {
}

    .helpdesk .shadow {
        box-shadow: 0px 20px 20px 0px rgba(0, 0, 0, 0.7);
    }

    .helpdesk .input-label {
        font-weight: 700
    }

    .helpdesk .openButton {
        background: var(--enphasys-color);
        color: var(--main-text-color);
        font-family: var(--std-font);
        font-size: 16px;
        font-weight: 600;
        transition: background .3s ease-in-out, border-color .3s ease-in-out, color .3s ease-in-out;
        text-align: center !important;
        text-transform: uppercase;
        cursor: pointer;
        -webkit-appearance: none;
        -moz-appearance: none;
        appearance: none;
        outline: none;
        border: 2px solid var(--enphasys-color);
        padding: 16px 40px;
        border-radius: 999rem;
        bottom: 0;
        position: fixed;
        right: 16px;
        bottom: 16px;
        z-index:998;
    }

        .helpdesk .openButton:hover {
            background: var(--button-hover) !important;
            color: var(--button-hover-text) !important;
            border: 2px solid var(--button-hover-border) !important;
        }


    .helpdesk .container {
        position: fixed;
        border-top-right-radius: 16px;
        border-top-left-radius: 16px;
        margin-bottom: 16px;
        margin-right: 16px;
        background-color: var(--main-bg-color);
        z-index: 999;
    }

    .helpdesk .headerBar {
        background-color: var(--enphasys-color);
        height: 30px;
        color: var(--main-text-color);
        font-family: var(--std-font);
        font-size: 16px;
        font-weight: 600;
        padding-top: 10px;
        border-top-left-radius: 6px;
        border-top-right-radius: 6px;
    }

        .helpdesk .headerBar .boxtitle {
            text-align: center;
        }

        .helpdesk .headerBar .closeButton {
            position: absolute;
            right: 10px;
            top: 10px;
            cursor: pointer;
        }

    .helpdesk .innerContent {
        overflow: auto;
        height: calc(100% - 110px);
        padding: 20px 10px 20px 20px;
        scrollbar-width: thin;
        scrollbar-color: rgba(0, 0, 0, 0.2) transparent;
    }

        .helpdesk .innerContent .inputbox {
            display: block;
            width: calc(100% - 12px);
            height: 26px;
            background-color: var(--input-bg-color);
            color: var(--input-text-color);
            border: 1px solid var(--input-border-color);
            border-radius: 4px;
            text-align: left;
            text-decoration: none;
            margin: 0px 5px 10px 0px;
            padding: 5px 5px 5px 5px;
            font-family: var(--text-font);
            font-size: 16px;
            outline: none;
        }

        .helpdesk .innerContent .input-label {
            border: none;
            background: transparent;
            font-family: var(--std-font);
            font-size: 14px;
            line-height: 16px;
            min-height: 16px;
            height: auto;
            margin-bottom: 5px;
        }

        .helpdesk .innerContent .dropzone {
            display: block;
            position: relative;
            width: calc(100% - 2px);
            border: 1px dashed var(--lines-color);
            border-radius: 6px;
            text-align: center;
            font-family: var(--text-font);
            font-size: 18px;
            font-weight: 500;
        }

            .helpdesk .innerContent .dropzone input {
                opacity: 0;
                position: absolute;
                z-index: 2;
                width: 100%;
                height: 100%;
                top: 0;
                left: 0;
                cursor: pointer;
            }

            .helpdesk .innerContent .dropzone span {
                display:inline-block;
                margin: 8px;
            }
            .helpdesk .innerContent .dropzone.active {
                cursor: pointer
            }

            .helpdesk .innerContent .dropzone.files {
                border: 1px dashed var(--lines-color);
                background-color: var(--lines-color-light);
                border-radius: 6px;
                text-align: center;
                font-family: var(--text-font);
                font-size: 18px;
                font-weight: 500;
                margin-bottom: 8px;
            }
        .helpdesk .innerContent .icon-upload {
            font-size: 16px;
            color: var(--lines-color);
            
        }

        .helpdesk .innerContent .col-100.keep-size {
            margin-right: 10px;
            width: calc(100% - 10px);
        }

        /* WebKit-based browsers (Chrome, Safari, Edge) */
        .helpdesk .innerContent::-webkit-scrollbar {
            width: 6px;
            height: 6px;
        }

        .helpdesk .innerContent::-webkit-scrollbar-thumb {
            background-color: rgba(0, 0, 0, 0.2);
            border-radius: 10px;
        }

            .helpdesk .innerContent::-webkit-scrollbar-thumb:hover {
                background-color: rgba(0, 0, 0, 0.3);
            }

        .helpdesk .innerContent::-webkit-scrollbar-track {
            background-color: transparent;
        }



    .helpdesk .buttonBar {
        background-color: var(--main-bg-color);
        position: relative;
        height: 50px;
        border-bottom-left-radius: 6px;
        border-bottom-right-radius: 6px;
        display: grid;
        place-items: center;
    }

        .helpdesk .buttonBar .sendButton {
            float: right;
        }

    .helpdesk .successMessage {
        position: absolute;
        height: 100%;
        width: 100%;
        background-color: var(--main-bg-color);
        margin-top: 50px;
        display: flex;
        flex-direction: column;
        align-items: center; /* vertical centering */
        justify-content: center; /* horizontal centering (for full container) */
        color: var(--main-text-color);
        font-size: 16px;
        text-align: center;
    }

        .helpdesk .successMessage i {
            color: var(--brand-color);
            font-size: 120px;
        }
        .helpdesk .successMessage span {
            padding: 8px;
            font-size: 18px;
            font-weight: 700;
        }

    .helpdesk textarea {
        height: 100px;
    }

@media screen and (max-width:1023px) {
    .helpdesk .container {
        bottom: 8px;
        right: 0;
        width: calc(100% - 32px);
        height: calc(100% - 28px);
        
    }
}

@media screen and (min-width:1024px) {
    .helpdesk .container {
        bottom: 16px;
        right: 0;
        width: 400px;
        height: calc(100% - 140px);
        max-height: 640px;
    }
}